We give you our warmest welcome in Perseo Communication TV Shopping Portals.
PERSEO Communication Ltd (hereinafter quoted as “PERSEO”) is a leading international corporation specialized to supply services in Image marketing, Direct marketing, communication, advertising, corporate management and TV Broadcast services for clients worldwide.
We provide our products and services to you when you visit our TV Marketplace:
Shoppingitaly.tv, Shoppingitalia.tv, Shoppingworld.tv, Shoppingdubai.tv, Shoppingebike.com (herein after as “TV Portals” in connection with any of the foregoing (collectively quote "Perseo services"). PERSEO provides the Perseo services and sells our products to you within the term and condition set forth herein. All the TV Portals are the trading name for PERSEO.
GENERAL TERM OF PERSEO SERVICES USAGE
Please keep your time to read these conditions carefully before using Perseo Services. By using Perseo Services, you confirm your agreement to be bound by these applicant conditions. We offer a wide range of Perseo Services, and sometimes additional terms may apply on time to time basis.
When you use PERSEO services like accessing your profile, coupon codes, or special offers that we may reserve only for you in any other area of the TV Portals, you will also be subject to the terms, guidelines and conditions applicable to that PERSEO Service (Service Term).
General procedure for Making Claims of Right Infringements
Please review our “privacy notice” and internet cookies advertising policy, which also govern your use of PERSEO Services, to better understand our practices.
2. ELECTRONIC COMMUNICATIONS
When you use any PERSEO Services or you may send emails, text messages, complete forms and other communications from both your PC desktop, laptop or mobile device to us, you are communicating with us electronically. We will communicate with you electronically in a variety of ways, such as by e-mail, sms text, or via our customer management support ticket platform. For contractual purposes, you agree to receive communications from us electronically, as well to accept all agreements, notices, disclosures and other communications that we provide you.
3. COPYRIGHT RULES
3.1 All contents available through any PERSEO services, such as graphics, text, photos, videos, logos, button icons, images and so for, is the property of PERSEO or its respective content suppliers, and it is protected by UK and international copyright, authors and database rights jurisdiction laws.
3.2 You are prohibited to copy or to download any parts or content of PERSEO services without out formal written consent. Any violation will be pursue with maximum extend of the law.
4.1 All TV portals logos and brand names are registered trademarks property owned by PERSEO with international copyrights. In addition any graphics, advertising images, video commercials, logos, header pages, button, scripts and product names included in TV Portals and PERSEO services are trademarks owned by PERSEO. All the products image will be marked with PERSEO watermark to be identified over the internet and they will contain our proprietary codes that allow us to find any of our images over the web.
4.2 PERSEO may grant for some agents or referral the authorization to use some graphic images or video commercial for advertising, and only in this specifically case PERSEO will release written authorization that affiliate partner will display them on their website.
4.3 All violation for the above, it will be considered like public offense, and we will pursue formal actions to protect illegitimate usage of our logos, brands and patented trademarks.
5. LICENCE AND SERVICE ACCESS
5.1 Subject to your compliance with these GENERAL TERM OF USAGE and applicable service terms and your payment of any applicable fees, PERSEO and/or its affiliate sales partner providers grant you a limited, non-exclusive, non-transferable license to access and make personal and non-commercial use of the PERSEO Services. This license does not apply for any resale or commercial use of any PERSEO Service or its contents; any collection and use of any product you will find in our listings, video commercial on broadcast, descriptions, or prices; or copying or using your account information for the benefit of another merchant.
5.2 All rights not expressly granted to you in these GENERAL TERM OF USAGE are reserved and retained by PERSEO and/or its licensors, suppliers, rights holders, or other affiliate providers.
5.3 You are not authorized to use “frame tag” technology to enclose any trademark, logo or other proprietary information (including and not limited to images, text, page design, or model form) of PERSEO without our formal written consent. Plus it’s formally prohibited to use any “meta tags” or “meta og” or any other "hidden text" quoting PERSEO or its Shopping TV’s names or trademarks without our direct consent in writing. We monitor constantly the misusage of our TV Shopping Names and trademarks that will make us the rights to request the immediately removal from any website.
5.4 Any misuse or fraudulent usage of PERSEO services will come to immediately account closing, with further legal actions that will be made by our legal department. For the above PERSEO requests to all its customers and sales affiliate partners to follow up the correctness guidelines as set forth herein.
6. YOUR ACCOUNT
6.1 To access PERSEO services you will need to register an electronic account choosing a unique USER Identification and password (hereinafter as “access credential”) that will be linked and controlled by the email address you will provide during the registration process.
6.2 You will be responsible to keep high confidential your account access credential to your PC, notebook or any other devices you may use. You hereby agree to the extent permitted by applicable law to accept responsibility for all activities that occur under your account or password.
6.3 You should take all necessary steps to ensure that your password is kept confidential and secure. In case you may feel that your account may injured or hacked, we welcome you to contact us immediately and we will take actions right away. Our technical stuff will immediately change your access credentials that will be sent to your authorized registered email address.
6.4 You are responsible for ensuring that all information you provide us with are correct and complete, with responsibility to inform us about any information changes you may apply after the account registration and approval. You are free to update any your account information by accessing your client account area using your access credentials.
6.5 We reserve the right to refuse service, terminate, remove or edit accounts content if: a) you breach applicable laws; b) these GENERAL TERM OF USAGE; c) any other applicable terms and conditions, guidelines or policies.
7. CUSTOMER and SALES AFFILIATE PARTNER INTERACTION
7.1 We give full freedom to visitors and customers to post reviews, make comment and communication in open way with us. We appreciate and evaluate a lot your opinion and ideas. However it will be not accepted posting or reviews that are illegal, obscene, abusive, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties, external link to web sites containing automatic downloadable software like spyware or virus. It is also prohibited to use our comments area for political campaigning, commercial solicitation, social network links of any form, chain letters, mass mailings or any form of spamming.
7.2 It is prohibited to use any fake e-mail address, or impersonate any false person or entity. We reserve the right to remove or edit such content in case.
7.3 If you may see in PERSEO services any sale that may contains a defamatory statement, or that your intellectual property rights are being infringed by a sales listed in PERSEO services, please notify us immediately and our stuff will handle appropriate actions for.
For all sales affiliate partners submitting advertising materials like photos, videos and so for, they hereby grant to PERSEO a non-exclusive royalty-free to use the materials in Perseo services listing, items and deals of the day offers. You grant to PERSEO the rights to use, to reproduce, modify, transform, publish and/or modify your released materials to create marketing campaigns and displaying your offers inside PERSEO services. It is agreed and understood that PERSEO will not assign or release your non-exclusive royalty-free use of materials to any third parties.
8. INTELLECTUAL PROPERTY CLAIMS
PERSEO respects the intellectual property of others. If you believe that your intellectual property rights may be used for infringement’s concern, please contact our customer management department. Our stuff will take all possible effort to handle your claim and in case closing that deals listing. You will be requested to demonstrate to be the legitimate owner of that/those copyrights.
9. OTHER LINK BUSINESS
Inside PERSEO TV Portals you will find a number of advertising in the form of links or graphic banners to promote other business activities of PERSEO, as well other affiliate partners web sites. For the last one, we are not responsible to verify the legitimate conduction of the business and we don’t offer any guarantee to our viewers and customers. You should carefully review their general term, condition and privacy statements before to register an account, or to start in making orders.
10. PERSEO LINK ROLE
10.1 Perseo allows third party suppliers and sales affiliate partners to display and sell their products inside PERSEO TV Portals. You will recognize the respective suppliers partner products by accessing their seller listing page, or on each product detail page.
10.2 PERSEO is neither the buyer nor the seller of the suppliers’ partner items. Accordingly, the contract formed at the completion of a sale for these third party products is solely between buyer and seller. PERSEO is not an involved party to the buy & sell order, nor assumes any responsibility arising out of or in connection with it nor is it the supplier's agent.
10.3 Each partner supplier is responsible for the sale of the products and for dealing with any buyer claims or any other issue arising out of or in connection with the contract between the buyer and seller.
10.4 Best on the fact PERSEO wants the buyer to have a safer buying experience, PERSEO selects only suppliers partner who will have the highest standard of quality. We don’t accept suppliers that don’t match our standard policy.
10.5 For all the products or links that are marked with “Supplied by PERSEO” or “Seller PERSEO”, in this sole case we will be responsible to these sales and you will receive PERSEO Invoice to access your guarantee.
11. OUR LIABILITY
11.1 We will do our utmost to ensure the perfect and uninterrupted services of our TV Portals to display the various deals, offers and Perseo services. In particular occasion you may find our TV Portals in update or with restricted USER access when we need to update our TV Portals environment or database. Therefore PERSEO will always display the date that it will indicate when the TV Portals will be again online. We will attempt to limit the frequency and duration of any such suspension or restriction.
11.2 PERSEO will not be responsible for (a) losses that were not caused by any breach on our part, or (b) any business loss (including profit loss, contracts, data, goodwill or wasted expenditure);, or (c) any direct or indirect losses that were not foreseeable to both you and us when you commenced using the PERSEO Services.
11.3 We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. The laws of some countries do not allow some or all of the limitations described above. If these laws apply to you, some or all of the above limitations may not apply to you and you might have additional rights.
11.4 Nothing in these conditions limits or excludes our responsibility for fraudulent representations made by us or for death or personal injury caused by our negligence or wilful misconduct.
12. APPLICABLE LAW
These conditions are governed by and construed in accordance with the laws of the United Kingdom, and the application of the United Nations Convention of Contracts for the International Sale of Goods is expressly excluded. We both agree to submit to the non-exclusive jurisdiction of the courts of the district of London, which means that you may bring a claim to enforce your consumer protection rights in connection with these Conditions of Use in United Kingdom or in the EU country or any other world area you live. The European Commission provides for an online dispute resolution platform, which you can view more information here: http://ec.europa.eu/consumers/odr/. For any inquiries, please feel free to contact us.
13. RIGHTS TO CHANGE POLICIES
13.1 We reserve the right to make changes to any PERSEO Services, policies, terms and conditions including these GENERAL TERM OF USAGE any time. You will be subject to the terms and conditions, policies and Conditions.
13.2 Therefore we will inform you via email about future changes with prior notice of sixty (60 days).
If you breach these GENERAL TERM OF USAGE and we take no action, we will still be entitled to use our rights and remedies in any other situation that may occur.
All the items available for sales inside our TV Portals are safe and can be viewed also by children. Therefore we do not sell products for purchase by children. We sell children's products for purchase by adults only. In case your age is under 18, you may use Perseo Services only with the involvement of your parents or tutor.
16. OUR CONTACT DETAILS
All our TV Portals are owned and managed by Perseo Communication Ltd. You can find below our coordinates:
Perseo Communication Ltd
27, Old Gloucester Street – London WC1N 3AX, United Kingdom
Company No.: 09979011
Pax: +44 (0)20 33180533
Corporate Institutional web site: www.perseocommunication.com
17. HOW TO NOTICY CLAIMS OF RIGHT INFRINGEMENTS
17.1 You can address your claims for rights infringements to our legal stuff by clicking here. Please make sure to have all possible proof to make evidence that you are entitled to make such claim. One’s we receive your claim we will investigate further on your case, and then making proper actions to resolve it.
17.2 Important Warning: giving false, misleading or inaccurate information in the Notice Form to PERSEO may result in civil and/or criminal liability. You should contact a legal advisor should you have specific questions.
18. HOW TO NOTIFY DEFAMATORY CONTENT
18.1 Perseo makes its best effort to monitor each comment or review hosted on PERSEO TV Portals, therefore it is not possible for us to be aware of each single one. Accordingly, we operate on a "notice basis". If you believe that any or some content displayed in our product details or offer of the day may contain defamatory statement, we welcome you to notify us right away by accessing our legal concern platform.
18.2 On the legal concern platform you can complete your notice and send us copy of screenshot containing proof of your claim. To access our legal concern platform, click here.
18.3 Important Warning: giving false, misleading or inaccurate information in the notice to PERSEO for defamatory content on PERSEO TV Portals may result in civil and criminal liability. So please make sure to send us legitimate and genuine claims.
GENERAL TERM OF SALES
The following term and condition of sales applies for any sale of products and/or services within PERSEO TV Portals. You will also be subject to the terms, guidelines and conditions applicable to that PERSEO Service (Service Term).
1. OUR CONTRACT
1.1 Your order recorded on PERSEO TV Portals applies for an offer to PERSEO to buy your selected single or multiple products in your order cart.
1.2 You can decide to pay your desired products via bank wire transfer or credit card (see article 2 “payment management” hereinafter). One’s you complete your order from PERSEO Services, you will receive within few seconds our confirmation receipt for your order that contains complete list and details of your ordered items (see article 3 "Order Details confirmation" hereinafter).
1.3 Inside your customer management account area, you will find your sales order(s) in electronic format (PDF). Furthermore we will inform you when your order is ready for shipment updating your order status (see article 3 "Order Details confirmation" hereinafter).
1.4 In case your items are managed directly by PERSEO, we will ship your order with one of our courier and releasing you with our courier tracking ID to follow up your shipping;
1.5 In case your items are supplied by our sales affiliate partners, we will inform you when your order is ready for shipping and supplying you with the courier code supplied by our sales affiliate partner.
Please note that you can buy from PERSEO TV Portal’s any items you may like without limit for the amount. We recommend you only to check if there is enough quantities in stock. For the above, you can check directly product stocks in numbers when you access each product detail page.
1.6 Important note: Our advanced TV Portals platform is setup that will never complete a sales in case the products are not available in stock. In this case you will display a button “NOTIFY ME”. This feature allows you to get informed when that product(s) will be again available on PERSEO TV PORTALS.
2. ACCEPTED PAYMENT AND GUIDELINE
2.1 Payment via Bank wire transfer
PERSEO accepts payments via Bank wire transfer in Euro (€), United States Dollars ($), British Pounds (£) and Swiss Francs (CHF). The choice of currency is very large to allow our customers to pay as they may prefer and within their country jurisdiction to avoid any surcharges by the bank.
If you want to pay your desired PERSEO services via bank, you need to select in your cart check-out process (Payment Area) “bank payments” and then complete your order. You will receive within seconds an email with your order receipt containing our bank coordinates to clear your invoice.
Our banks are located in London, UK for BACS payment in GBP (£); in USA for ACH payments in USD ($) and Germany for SEPA payments in Euro (€). Our sales manager will send you banking coordinates more appropriate that will apply for your residential county area.
2.2 Payment via credit cards
PERSEO has different secure merchant cards processor like PayPAL, 2CheckOut, etc. If you want to pay your desired PERSEO services with credit card charge, you need to select in your cart check-out process (Payment Area) “Credit card payments” and then complete your order.
You will display a message from our check-out system about your entry and you will be transferred to our credit card merchant processor to complete your payment.
One’s your payment is completed, you will display a message from our merchant bank processor that the transaction has been settled and you will be transferred back to our TV Portals. At the same time, you will receive within seconds your order detail confirmation via email with payment status “Confirmed or Paid”.
3. ORDER DETAILS CONFIRMATION
Ones’ you complete your payments (see article 2 above) you will receive within seconds your order confirmation receipt to your registered account email address.
Inside your order receipt you will find the following information:
- Order number
- Your complete data information
- Product Code (SKU)
- Product Name
- Product Status (Confirmed or Paid)
- Product Price
- Product Quantity
- Value Added Tax (VAT) %
- Discount (if applicant)
- Product total gross amount
Then our invoice order receipt system will calculate all the products purchased with the above criteria, and it will add shipping costs to your delivery address.
Inside your order receipt you will find also useful information about how to contact our customer care, and links to open trouble ticket in case you may need.
4. CANCELLATION’S RIGHT UP TO 14 DAYS, APPLICANT CASE OF EXCEPTION
4.1 STATUTORY RIGHT
4.1.1 All private customers can cancel their order without giving any explanation reason within 14 days from the day on which you, or a third party indicated by you, receives the goods purchased at home. The starting date reference will be the one released by our courier at time of delivery.
4.1.2 To proceed with the return of your order, you need to inform us about your decision to cancel your order by accessing our Customer management area. One’s you submit your return, our system will assign you automatically and ticket ID, that will allow you to follow up all communication related to your inquiry. You will receive via email copy of your ticket entry that will be handled by our customer care within 2 business days from the date of receipt.
4.1.2 To meet the cancellation deadline, it is sufficient for you to send your communication before that the 14 days’ cancellation period will reach its expiry date.
In case of difficulties about how to proceed with your cancellation rights, please feel free to contact our customer service any time.
4.2 EFFECTS OF CANCELLATION
4.2.1 One’s we receive your order cancellation rights, we will ask you:
- To return all the items you purchased from Perseo Services to our address, in case the items you ordered are supplied directly by PERSEO;
- To return all the items you purchased from Perseo Services to our sales affiliate partner address, in this specifically case we will send you our affiliate partner address coordinates.
4.2.2. Important notice: We remind that you need to send your refused items fully sealed with original packages, manual instructions, and full set of accessories. In case you will open a package, you will automatically lose your rights for return. We may withhold reimbursement until we will receive the physical goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest. If reimbursement occurs after the maximum time period mentioned above, the amount due to you will gain the right be increased.
4.2.3 One’s PERSEO or our affiliate sales partner will receive the items of your order, they will be inspected and then you will be notified via email if everything received is perfect.
4.2.4 You will have to bear the direct cost of returning these items.
4.3 EXCEPTIONS TO THE RIGHT OF CANCELLATION
The right of cancellation does not apply to:
4.3.1 the delivery of products which are not suitable for return due to health protection or hygienic reasons if unsealed by you after delivery, or which are, after delivery, inseparably mixed with other items;
4.3.2 the supply of goods which may deteriorate or expire quickly;
4.3.3 a service if PERSEO has fully performed it and you accepted when you placed your order that we could start to deliver it, and that you could not cancel it once delivery had started.
5. PRICING AND AVAILABILITY
5.1 All items price listed in Perseo TV Portals are VAT Included. VAT may change from country to country and follow up the jurisdiction of each our sales affiliate partner. In our case the applicant VAT is 20% for UK.
5.2 You can find the availability of products available in stock on each product detail page and deals of the day. Our system will never complete any order entry in case the products are not available in stock. For deals of the day you will display the number of maximum deals available for that special price, with a graphic indicator that will display how much deals are left to reach the goal.
5.3 Please note that unless otherwise stated on the website, delivery date indicated on PERSEO TV Portals are indicative. They are not guaranteed delivery times and should not be relied upon as such.
5.4 All PERSEO Services items prices are constantly updated. So you are guaranteed to buy your desired products at the best price offer we can supply on that time.
5.5 For some products that may reach an high price quote in the market, we will make our best effort to keep them as much lower we can; in case we will not be able to guarantee low prices, PERSEO will suspend or may be delete those products from PERSEO TV portals marketplace.
6. PRODUCT INFORMATION
6.1 Each products available for sales in PERSEO TV portals are not manufactured by PERSEO. For the above, we do all our best to provide you with the best information to present properly each product, but you may find some different information inside the manufacturer packages, like type of materials or ingredients the manufacture used to produce that item.
We recommend that you do not rely solely on the information presented on our website. Please always read labels, warnings and directions provided with the product before any usage.
6.2 For healthcare products, we welcome you always to read carefully the guideline information provided with the product by the manufacturer.
It is important to focus that all contents inside PERSEO TV Portals don’t substitute the official advice of practitioner, pharmacist or other competent healthcare professional. For any doubt you may have or inquiries we welcome you to contact the manufactures. PERSEO does not accept any liabilities or responsibility for the above. This does not affect your statutory rights.
7. CUSTOMS AND DUTIES
7.1 When you order products from PERSEO with delivery outside EU countries, you may be subject to import taxes and duties which are levied once the package reaches your specified destination. These custom duties are applicable and may vary from country to country, so we will recommend that you will check what it will be the effective custom import duty with your local custom office.
7.2 Please note that when you order products from PERSEO, you are treated like an importer and so you must comply with all laws and regulations applied in the country where you will receive your order.
Our main concern is to protect your privacy and so we would like our customers worldwide to be aware that cross border deliveries applies for the opening and inspecting your items by customs authorities.
7.3 Your privacy is important to us and we would like our international customers to be aware that cross-border deliveries are subject to opening and inspection by customs authorities. For more information about how it works the inspection in your country, we will recommend to visit your customs government website.
8. OUR LIABILITY
8.1. The material contained on the PERSEO TV Portals is for information purposes only and does not constitute advice. You should carry out your own check in respect of any information you will find in product details and deals of the day and use your own judgment before doing or not doing anything on the basis of what you see. We give no warranties of any kind in relation to the materials that will be directly guaranteed by the respective manufactures or distributor sales affiliate partners. To give you more acknowledge and guarantee we will quote in each product detail or deals of the day who will be the responsible party for your guarantee as “Warranty covered by <Name of the company>.
8.2. We are not liable for:
8.2.1. any action you may take as a result of relying on any information/materials provided on the PERSEO TV Portals or for any loss or damage suffered by you as a result of you taking such action; or
8.2.2. any dealings you have with third parties (e.g. suppliers of goods or services or advertisers) that take place using or facilitated by the PERSEO TV Portals marketplace; or
8.2.3. any liability for losses which are not a foreseeable or likely consequence of (i) your use of the PERSEO TV Portals marketplace, or (ii) a breach by us of these General Terms.
8.3. We are not responsible if you cannot use the PERSEO TV Portals properly or at all because of any event outside our control (e.g. the performance of your or our internet service provider, your browser or the internet.)
8.4. The PERSEO TV Portals relies in part on software to work. Software has bugs. Whilst we monitor the all our TV Portals and try to fix bugs promptly, we do not guarantee that we may experience some error bugs. All PERSEO TV Portals are constantly monitored and protected against any attack from hackers and/or from viruses.
8.5. Nothing in these General Terms affects any liability which we may have for death or personal injury arising from our negligence, fraud or any other liability which cannot be excluded or limited by law.
9. APPLICABLE LAW
These GENERAL TERM OF USAGE and GENERAL TERM for SALES are governed by and construed in accordance with the laws of the United Kingdom, and the application of the United Nations Convention of Contracts for International Sale of Goods is expressly excluded. We both agree to submit to the non-exclusive jurisdiction of the courts of the District of London City, which means that you may bring a claim to enforce your consumer protection rights in connection with these General term and condition of sale in United Kingdom or in the EU country in which you live.
10. AMENDMENTS TO THE CONDITIONS OF SALE
10.1 We reserve the right to make changes to our TV Portals marketplace, products listing, product description, to suspend or to delete some PERSEO services, as well the terms and conditions, including these Conditions of Sale at any time.
10.2 You will be subject to GENERAL TERM OF USAGE and GENERAL TERM for SALES in force at the time that you order products from us, unless any change to those terms and conditions, policies or these general term of sale is required to be made by law or government authority in which case it will apply to orders previously added by you.
If you breach these general term of sales we will take no action, but we are entitled to use our rights and remedies in any other scenario where you breach these general term of sales.
All the items available for sales inside our TV Portals are safe and can be viewed also by children. Therefore we do not sell products for purchase by children. We sell children's products for purchase by adults only. In case your age is under 18, you may use Perseo Services only with the involvement of a your parents.
13. OUR CONTACT DETAILS
All our TV Portals are owned and managed by Perseo Communication Ltd. You can find below our coordinates:
Perseo Communication Ltd
27, Old Gloucester Street – London WC1N 3AX, United Kingdom
Company No.: 09979011
Pax: +44 (0)20 33180533
Corporate Institutional web site: www.perseocommunication.com